Support
We're here to help. Reach out anytime.
Contact Us
For questions, billing issues, or technical support, email us at:
support@electricianstroubleshooter.app
We typically respond within 1 business day.
Frequently Asked Questions
How do I restore my subscription after reinstalling?
Open the app, go to Settings, and tap "Restore Purchases." Your subscription will be restored automatically using your Apple ID or Google account.
What's included in the free tier?
The free tier includes 25 troubleshooting guides covering outlets, breakers, and lighting — the most common residential service calls.
What does Pro unlock?
Pro unlocks all 100 troubleshooting guides across 10 categories including switches, fans, GFCI, AFCI, panels, EV chargers, and more.
What does Pro+ unlock?
Pro+ includes everything in Pro plus AI-powered job write-ups — generate professional service summaries from any completed guide in seconds.
How do I cancel my subscription?
On iPhone: Go to Settings → Apple ID → Subscriptions → Electrician's Troubleshooter → Cancel.
On Android: Open Google Play → Subscriptions → Electrician's Troubleshooter → Cancel.
Does the app work offline?
Yes. All troubleshooting guides work fully offline. An internet connection is only required for AI job write-ups (Pro+ feature).